The aim of that workshop is to look at the way how we build the relations nowadays and to find the way how to make it more efficient. Workshop based mainly on coachig tools and methods that helps participants to define main goals, tools and methods that make their relations with Clients (and not only) better. The course help better understand the importance of the proper relations in our business acitivities, gives the knowlendge how to build them in a proper and efficient way regardless the trade we work in and the position we have.
- Definition of relations
- Role nad meaning of business relations
- Good relations – profits
- To be in Client’s Shoes – What does he/she expect?
- Methods of building business relations
- Current habbits and methods– analysis
- The areas to develop
- How to build relations – the most frequent mistakes
- The meaning of personal relations
- Relations via the phone and e-mail?
- Phone etiquette
In the realm of Business Etiquette I offer:
- Workshops for companies
- Individual workshops